Terms and Conditions
By Placing An Order You Agree To The Following Terms:
CRITICAL COLOR REPRODUCTION INFORMATION
The Blueprint Shops, Inc. utilizes a process of printing referred to as "Gang-Run
Printing" which provides affordable four-color printing. "Gang-Run Printing" will
group your job with other jobs allowing overall production costs and expenses to be
shared with our other customers.
Because of variances in paper, equipment, inks, and other conditions between color
proofing and production pressroom operations, a "pleasing color" [as determined by
generally accepted trade technical methods] is to be expected with gang-run printing.
When such a variation occurs, it will be considered acceptable performance. The
Blueprint Shops, Inc. accepts no responsibility for color variations between submitted
files and the final printed piece achieved from utilizing the gang-run process.
Under NO circumstances will a reprint be honored for color variations that have
occurred during the gang-run printing process. If you require a more precise printed
product please request a custom quote. By placing an order you are agreeing to all of
our terms and conditions.
1. Quotations/Estimates
Prices posted on this website are subject to change without notice. Written
estimates are good for 30 days. An estimate not accepted within 30 days may be
changed.
2. Payment Terms
ALL orders must be prepaid due to the speed of our turnaround. In the event the
details of an order/job have been modified and an unpaid balance is created, the
card used to place the original order will be charged. Charges typically will occur
within 24-48 hours of the modification, but can take up to 45 days depending on
our current workload as these charges must first be individually verified by a human.
3. Late Payments
All payments that are not received within 30 days from when the order was placed or
by agreed upon date will be assessed a 20% late payment charge.
4. Orders
blueprintshops.com reserves the right to upgrade the coating or quantity, at no
additional charge, for any product ordered (excluding mailer pieces or unless
otherwise stated in the details/special instructions). blueprintshops.com also reserves
the right to use its sole discretion in refusing to print anything it deems improper or
known to be illegal. blueprintshops.com is not liable for any damages resulting from
unwitting violation of copyright laws or illegal use of trade names or slogans. The
client guarantees the legal title of all matter submitted to blueprintshops.com for
printing and/or publication.
5. Order Approval/Proofing
blueprintshops.com has and assumes no obligation to proof or otherwise review the
content or layout of your order. Even if a blueprintshops.com customer service
representative has inquired as to the attributes of one of your prior orders, you are
not entitled nor should you assume that blueprintshops.com will review any other
order you place. Orders are printed in their "as submitted" form and the customer is
fully responsible for final proof and layout verification and approval prior to
submission to the print process. blueprintshops.com DOES NOT make any changes
on customer files. Once you submit an order to the print process you are agreeing
that you are fully satisfied with the document layout and content and you accept
responsibility for any errors therein. blueprintshops.com will assume that you have
verified the spelling, grammar, content and layout, etc. are all correct and it will not
accept any liability for errors such as misspelling, graphics, grammar, damaged fonts,
punctuation, transparency, overprint, improper layout, bleeding, erroneous cut or
fold lines, die lines or crop marks, sizing, etc.
blueprintshops.com does not provide proofs of any order unless the customer
requests it as part of the order process and it is an option available for the product. If
you request a proof then it is your responsibility to verify the proof against the
original (and to correct any spelling or grammatical errors, etc.).
If a proof is requested, then your job will not be processed or deemed production
ready until you have approved the proof in writing. Please be aware that this may
impact the job turnaround time.
6. Flyer Tagging
The Blueprint Shops, Inc. reserves the right to place a tag similar to "Printed by
blueprintshops.com " on the printed material unless customer states that they would
prefer it not to appear when initially placing order. There may be a fee added if you
elect not to have a tag placed on your flyer. Under no circumstances will The
Blueprint Shops, Inc. tag business cards or reseller accounts.
7. Cancellations
Cancelled orders require compensation for incurred costs and related obligations at
the time of cancellation. Due to the speed of our turnaround, you may only cancel a
job the same business day you place your order. The cancellation must occur before
the cutoff time that applies to your order and the related product(s) that were
ordered. A minimum charge of $35 + 3% of total job cost (includes shipping) is
applied to jobs canceled. No refunds will be issued for orders cancelled after the
business day order was placed. In those instances we will issue store credit.
8. General Refund Policy
Under no circumstances will The Blueprint Shops, Inc. issue a refund. We only issue
store credit.
9. Credit Card Forced Refund/Chargeback Policy
All credit card issues and/or disputes on products or services purchased by your
credit card authorization from blueprintshops.com shall be dealt with between the
customer and blueprintshops.com. By agreeing to these terms and conditions the
customer agrees to never chargeback a purchase for any reason.
10. Store Credit
Under no circumstances will store credit be exchanged for cash. Store credit may not
be combined with any current specials or other promotion.
11. Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided.
blueprintshops.com can re-quote a job at the time of submission if the art does not
conform to the information on which the original estimate was based. Orders placed
with blueprintshops.com are to the client's knowledge correct, and there are no
conditions or agreements relating to the order which are not written or
accompanying said order.
12. Liability
blueprintshops.com’s liability shall be limited to the stated selling price to the
customer of any defective goods, and shall in no event include special, consequential,
incidental, indirect or similar damages, including without limitation, lost profits.
blueprintshops.com warrants that every product manufactured meets the industry
standard for that such product and is free of any material defect in workmanship. IT
IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES
OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. blueprintshops.com
makes no other warranty and no actions or words of blueprintshops.com or its
officers, employees or agents shall constitute a warranty.
13. Governing Law and Arbitration
Any dispute between any of the parties hereto or any claim by a party against
another party arising out of or relating to this Agreement or any alleged breach
thereof, shall be determined by arbitration in accordance with the commercial
arbitration rules then in force with the American Arbitration Association. The
arbitration shall be conducted in Arlington Heights, IL and shall be subject to the
substantive law of the State of IL. The decision rendered by the arbitrator shall be
accompanied by a written opinion in support thereof and shall be final, conclusive
and binding upon the parties in the dispute without right of appeal. Judgment upon
any such decision may be entered in any court having jurisdiction thereof, or
application may be made to such court for a judicial acceptance of the decision of an
order of enforcement, and the party seeking enforcement shall be entitled to an
award of all costs, fees and expenses, including attorneys fees, to be paid by the
parties against whom enforcement is ordered. The fees and expenses of such
arbitration shall be borne by the non-prevailing party, as determined by such
arbitration.
14. Indemnification
The customer represents that it has the legal right to produce all printed materials
ordered from blueprintshops.com. In the event that a charge, claim or demand, or
arbitration, action or proceeding (collectively, a "Claim") is made or commenced
against blueprintshops.com based upon, relating to or arising from the alleged
wrongful acts of the customers, or alleging that the printing performed or product
produced by blueprintshops.com ordered by the customer: (a.) infringes any
copyright, patent or other proprietary right of any person; or (b.) contains matter that
is libelous, slanderous, defamatory, scandalous or obscene, the customer shall
indemnify and hold blueprintshops.com harmless from and against any loss, damages,
cost and expense arising from or related to the Claim including without limitation; (1.)
defending blueprintshops.com against any such Claim (2.) paying any judgment or
award against the customer; and (3.) reimbursing blueprintshops.com for any legal
fees and expenses it reasonably incurs in responding.
15. Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of the original computer files,
artwork and transparencies. blueprintshops.com is not responsible for accidental loss
or damage to media supplied by the client or for errors on supplied artwork furnished
by the client. Until blueprintshops.com can evaluate digital input, no claims or
promises are made about our ability to work with jobs submitted in digital format,
and no liability is assumed for problems that may arise. Any additional translating,
editing, or programming needed to utilize client-supplied files will be charged at our
current rates. blueprintshops.com does not archive your work for longer than it takes
to produce the final product. Please save your work!
16. Alterations/Corrections
Client alterations must be specified in writing and must include all corrections or
changes from the original specifications. Such work will be charged at our current
design rate.
17. Prepress/Hardcopy Proofs
When ordered by the customer, blueprintshops.com will submit color proofs for the
customer's review and approval. Shipping charges may be assessed when sending a
proof via mail, courier or any means other then pickup. To request a proof you must
order it through the website when placing your print order. Proofs must be returned to
blueprintshops.com marked "O.K." or "Revised Proof Required" and signed by the
customer. Until the proof is returned, no additional work will be performed.
blueprintshops.com will not be responsible for undetected production errors if:
- Proofs are waived by the client;
- The work is printed per the client's written OK;
- Requests for changes are communicated verbally.
All requests for changes of any kind must be made in writing to avoid mistakes.
18. Color Proofing
Because of differences in equipment, paper, inks, and other conditions between color
proofing and production pressroom operations, a "pleasing color" variation between
color proofs and the completed job [as determined by generally accepted trade
technical methods] is to be expected. When such a variation occurs, it will be
considered acceptable performance.
19. Overruns/Underruns
The generally accepted trade practice is plus or minus 10%.
20. Delivery/3rd Party Shipping/Pickup
Charges for delivery of materials and supplies from the client or the client's supplier
to blueprintshops.com are not included in quotations unless specified.
blueprintshops.com is not responsible for delays and/or damage incurred during
shipping. Title for finished work passes to the customer upon delivery to the carrier
at shipping point; or upon mailing of invoices for the finished work or its segments,
whichever comes first. If the "pickup" option is selected when the order is originally
placed you will have 15 calendar days to retrieve materials. If more than 15 calendar
days elapses the order is considered abandoned and The Blueprint Shops, Inc. has
the right to discard materials, unless otherwise agreed upon in writing. Orders that
have delivery or shipping selected will be shipped immediately upon completion.
Daily shipments should be entered no later than 2pm. Shipping carriers visit our
plant mon-fri (4pm-6pm) and pickup completed orders, exceptions are holidays or if
the office is closed due to inclement weather. If your order is not ready by the time
the shipping carrier visits our plant, your order will be picked up the following
business day. Airline cargo is handled differently, as we take those orders directly to
the airport. If you will be picking up your order on a Saturday, please be aware
Saturday pickup is a courtesy service and is by appointment only. If Saturday pickup
is available you will be contacted prior to Saturday and be given an exact time that
someone will be available; please be aware Saturday pickup is a courtesy service and
is by appointment only.
21. Claims
Claims for defects, damages, or shortages must be made by the client in writing no
later than 10 calendar days after delivery. If no such claim is made,
blueprintshops.com and the client will understand that the job has been accepted. By
accepting the job, the client acknowledges that blueprintshops.com’s performance
has fully satisfied all terms, conditions and specifications. Any disputes on products
or services purchased by your credit card authorization from blueprintshops.com
shall be dealt with between the customer and blueprintshops.com
22. Right to Subcontract
blueprintshops.com shall have the right to assign any portion of the work required to
another vendor.
23. Workmanship Guarantee
We guarantee all orders to be within "gang run" specs and to be free of defects in
workmanship. If any order does not match the generally accepted trade standards, we
will reprint the job or issue the customer a credit at our discretion.
*Important information:
a. Print turnaround is based from when production begins.
b. When placing an order we will print the corresponding size that is selected unless otherwise
stated in the details/special instructions. (if you can not find your desired size, please pick the
next size up i.e. if you want a 4x4 flyer you would select "CD Insert (4.75 x 4.75)" and note in
the special instructions that you want a 4x4.
c. The final piece MAY be up to an 1/8th inch smaller or larger than actual order size unless
exact size is selected.
d. The final piece MAY slide up, down, left, or right 1/16th inch to 1/8th inch in either direction.
So we strongly recommend that you DO NOT use borders in your artwork.
e. The final piece MAY be cut slightly uneven, 0 to 10 degree shifts are considered acceptable.
f. When reordering, colors MAY be slightly different then original order. (unless a proof is
purchased and color matching is purchased for an additional fee).
g. If files are submitted and do not meet our bleed specifications, The Blueprint Shops, Inc.
reserves the right to add a border to the artwork.
h. If files are submitted in RGB mode, you are authorizing The Blueprint Shops, Inc. to convert
the file(s) to CMYK mode. (converting files from RGB to CMYK may cause color shifting as
well as other undesirable results).
i. If we only receive one file for a job we will assume that file is to be used for side 1 and side
two is blank, unless otherwise stated.
j. We will NOT accept files that are emailed. All orders MUST be placed through the
website.
24. Reprints
If for any reason we must reprint a job, we MUST use the original files uploaded.
Under no circumstances will we accept new files for the reprint.
25. Turnaround Estimate
Purchasing non-standard upgraded turnaround should NOT be construed as a
guarantee and does not apply to any additional production. Additional production
includes, but is not limited to folding, scoring, perforating, die-cutting and drilling.
(please see section 23., sub category a. for more information on when printing
occurs.
Print turnaround times displayed on the price calculator page are only estimates. At
The Blueprint Shops, Inc.’s discretion, if a job does not ship by the estimated turnaround,
The Blueprint Shops, Inc. may issue a store credit towards the customer's next order,
but the customer must request this credit. The amount of the credit is at the
discretion of The Blueprint Shops, Inc. Resellers do not qualify for store credit.
Exceptions to the issuance of store credit include, but are not limited to equipment
failure/power outages, 3rd party shipping errors and "acts of god".
26. Samples
blueprintshops.com may use your product for samples or advertising purposes.
27. Billing
Our name will appear as "blueprintshops.com or The Blueprint Shops, Inc. " on your
credit card statement.
28. Billing Penalties
There will be a charge for all returned checks
29. Inkjet Proofs
Inkjet and laser prints are known to look substantially different than offset printing.
We offer quick turnaround and low prices by printing to a "pleasing color" standard,
using standard ink densities. There is no guarantee that your finished piece will
match your printed proof. This is due to the varying results from different output
devices including inkjet printers, continuous tone proofing devices, and film-based
proofs.
30. Changes to our Terms & Conditions Policy
blueprintshops.com may change, modify, add or remove portions of this policy at any
time, and any changes will become effective immediately upon being posted unless
we state otherwise.
31. DISCLAIMER OF WARRANTIES
THE SITE, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE
AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN "AS IS" "AS
AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND
WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
BLUEPRINTSHOPS.COM DOES NOT WARRANT THAT THE SITE OR THE FUNCTIONS,
FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE,
UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME
OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.
32. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE
BLUEPRINTSHOPS.COM - INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES,
REPRESENTATIVES, SUCCESSORS, ASSIGNS OR AFFILIATES (COLLECTIVELY, THE
"COVERED PARTIES") - BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE,
ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT
OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY
USE OF THIS SITE OR PRODUCTS OR SERVICES SOLD THEREON OR FAILURE TO
PROVIDE PRODUCTS OR SERVICES THAT YOU ORDERED FROM
BLUEPRINTSHOPS.COM WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR
ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS
SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT
APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE COVERED PARTIES' TOTAL
LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN
CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE) ARISING FROM
THIS AGREEMENT OR YOUR USE OF THE SITE EXCEED THE AMOUNT PAID BY YOU TO
BLUEPRINTSHOPS.COM FOR THE REQUEST.
